Our Values

Value One:
Humility

Value Two:
Integrity

Value Three:
Passion
Humility
Humility does not mean saying everything that’s on our minds, it means speaking with good intention and always acting with Integrity.
Integrity
We don’t make commitments we can’t honor or promises we can’t keep. We want our customers to feel like time with us is more than a transaction, it’s a positive encounter. An experience that makes them feel served by people who are genuinely Passionate about providing the best experience possible
Passion
We love what we do and approach our job every day with energy, excitement, determination and drive to enhance the customer experience.
Customer Satisfaction
“One of the most important lessons that I’ve learned in life is that if you’re going to be in business, if you’re going to run a business to make money, you will not succeed. THe only thing that matters in business is customer satisfaction.”
George Gillett, Owner
Our Way of Saying Thanks!
Drive for Education
Drive for Education is truly special. It’s a forward looking program created by the employees of Berlin City Auto Group as a way to strengthen the neighborhoods in which we live and work. School is a great place to build the foundation for the future. This initiative supports our schools in hopes it allows educators to shape future scientists, engineers, artists and musicians. This program has supported the purchase of library books, interactive whiteboards, music programs, audio equipment and automotive testing equipment.